Search: Your Consumer Research Powerhouse

Use your search data to power iterative improvements to your digital marketing strategies and content creation. Not sure where to start? Learn why search data matters and what types of search data you can use to improve your marketing.
8 m read

Your search data provides potential pathways forward if you’re willing to parse it. These rich insights can help you shape your keyword and content strategies across your marketing channels. 

To help you get started with a search-first marketing strategy, I’ve compiled a list of some of the different things you can glean from your search data and how you can use it to inform different marketing initiatives.

 But first, let’s touch on why this matters.

Why You Should Use Search Data To Learn More About Your Audience

1. It Allows You To Create a Unified Marketing Strategy

Search data provides a common thread that can tie together all your marketing efforts. Using insights from search behavior across different channels, you can create a cohesive and unified strategy that resonates with your audience at every touchpoint.

For example, if your search data shows that users frequently search for “eco-friendly cleaning products” rather than “green cleaning solutions,” you can adjust your messaging accordingly across all platforms. You can also apply geographic search data to tailor campaigns for specific regions, creating a localized yet unified approach that speaks directly to regional interests and needs.

2. Enhances Targeting and Personalization

By analyzing search patterns, you can identify distinct audience segments with different needs and preferences so you can tailor your messaging and offerings to each group. This level of personalization significantly improves engagement and conversion rates by more effectively meeting consumer needs.

For instance, you can use device preference data to prioritize user experiences on mobile and desktop based on audience share.

 It can also help you determine whether your current personas are actually aligned with your audience, highlighting a need to update them if necessary.

3. Optimized Ad Campaigns

Search data is invaluable for creating and optimizing paid advertising campaigns that deliver a strong return on investment. It helps you target the right keywords and audiences, significantly reducing ad spend waste by focusing on high-performing keywords and demographics.

You can use keyword and search query data to refine pay-per-click (PPC) campaigns, ensuring your ads appear for the most relevant and high-intent searches. This targeted approach not only improves your ad performance but also enhances the user experience by showing ads that are truly relevant to their needs. 

Plus, you can apply competitor analysis data from search results to identify gaps and opportunities in ad targeting. This insight allows you to capture market share your competitors might be missing and differentiate your offerings in a crowded marketplace.

4. Improved Content Strategy

When you use search data to guide the development and optimization of content across various channels, you can produce more relevant and engaging material that aligns with what your audience is actively seeking. 

Use engagement rate and engagement time data to refine existing content and formats and improve time on page. Apply what you learn about the content your audience likes to engage with to inform future content creation. This will help you create content that ranks well and keeps users engaged once they reach your site. 

You can also monitor the performance of particular content clusters to see which are most resonant and continue to build out the ones driving traffic, conversation, and conversions.

5. Better Audience Insights

Search data offers a window into your audience’s mindset, helping you understand their needs, pain points, and decision-making processes. This insight helps marketers understand what drives consumer actions and decisions, informing product development and customer service improvements.

Analyzing geographic data from searches helps you understand regional preferences and tailor local marketing efforts accordingly. This could involve adjusting your product offerings, marketing messages, or even business operations to better serve different regions. 

Applying conversion rate data from search-driven visits helps identify and address barriers to purchase. For instance, if you notice that users from certain search queries have lower conversion rates, you can investigate why and make necessary adjustments to your keyword strategy, sales funnel, product descriptions, or user experience to improve overall conversion rates.

6. Cross-Channel Analysis

Integrating search data enhances channel analysis, providing a holistic view of marketing performance and consumer behavior. This comprehensive perspective facilitates data-driven decision-making and continuous optimization.

You can integrate search data with social media analytics to measure cross-channel impact and understand how your search engine optimization (SEO) efforts affect social media engagement and vice versa. 

For example, you might notice that improvements in your search rankings for certain keywords correlate with increased social media engagement on related topics. Similarly, you may see that particular social media posts lead to increased branded traffic as followers seek out your website.

7. Enhanced Customer Experience

Leveraging search data significantly improves the overall customer experience by ensuring content and interactions are tailored to meet consumer expectations. This helps you build trust and loyalty by providing relevant and valuable information at every stage of the customer journey.

By using search intent data, you can anticipate and address consumer needs at different stages of the customer journey, creating a more seamless and satisfying experience. For instance, if you notice a trend of users searching for troubleshooting information after purchasing your product, you could proactively provide this information in your post-purchase communications or create easily accessible support resources. 

Applying engagement data from search interactions also helps optimize website navigation and usability. You can restructure your site architecture based on common search patterns, making it easier for users to find what they’re looking for and increasing the likelihood of conversions.

Types of Search Data and What They Reveal About Consumer Behavior

Let’s dig into some common search data you can easily access with your favorite SEO tools.

1. Keyword and Search Query Data

Keywords and search queries reveal the specific terms and phrases consumers use when searching for products, services, or information related to your industry, including: 

  • Popular topics and terms of interest.
  • Specific consumer questions and needs.
  • Consumer intent and demand for specific subjects.
  • Trends in consumer interests over time.

Use it to:

  • Inform content creation strategy.
  • Optimize website structure and navigation.
  • Develop targeted ad campaigns.
  • Identify new product or service opportunities.

Get it from:

  • Ahrefs and Semrush. Investigate keyword performance over time, search engine results page (SERP) changes, competitor rankings, and more.
  • Google Search Console. Check out the queries report to see what’s driving traffic and what isn’t.
  • Google Trends. Uncover popular topics or niche industry subjects.

2. Click-Through Rate (CTR) Data

CTR data indicates how often users click on your links when they appear in search results, signaling relevance and engagement.

It reveals:

  • Which titles and descriptions resonate with searchers.
  • Content relevance to specific queries.
  • Performance gaps between desktop and mobile users.
  • Seasonal changes in user engagement patterns.

Use it to:

  • Test and optimize meta titles and descriptions.
  • Identify and improve underperforming pages.
  • Understand which SERP features drive clicks.
  • Track the impact of search algorithm updates and ranking changes.

Get it from:

  • Google Search Console. View CTR by query, page, country, device, and search appearance.

3. Engagement Rate and Engagement Time

Engagement rate measures the percentage of engaged sessions (users actively interacting with your site), while engagement time indicates the total time users spend engaging with your content.

These metrics show how users interact with your content once they arrive on your site, revealing:

  • Which content keeps visitors actively reading.
  • Areas where users might be getting confused or lose interest.
  • Content format preferences across different audience segments.
  • Pages that drive the most meaningful interactions.

Use it to:

  • Identify your most successful content formats and topics.
  • Guide content length and structure decisions.
  • Optimize page layouts and user experience elements.
  • Improve or remove low-engagement content.

Get it from:

  • Google Analytics 4. Track engaged sessions, average engagement time, and engagement rate by page.

4. Conversion Rate Data

Conversion rates indicate the percentage of visitors who complete a desired action, such as making a purchase or filling out a form.

Organic conversion rates can show you:

  • The effectiveness of your calls-to-action and landing pages.
  • Areas where users drop off in the conversion funnel.
  • How organic search visitors convert compared to other channels.
  • Seasonal trends in search-driven conversions.

Use it to:

  • Identify your highest-converting organic landing pages so you can replicate their success.
  • Find and address drop-off points in the conversion funnel.
  • Personalize user journeys based on conversion patterns.

Get it from:

  • Google Analytics. Track conversions from organic search traffic by landing page, location, and device. Learn more here.

5. Competitor Analysis Data

Understanding the search performance of your competitors can reveal gaps in your strategy and opportunities for growth.

Use competitor analysis data to find:

  • Keywords and topics you’re missing out on and content gaps in your market.
  • Competitive strengths and weaknesses.
  • Opportunities to outperform competitors in search results.

Use it to:

  • Find untapped keyword opportunities.
  • Identify underserved search intents.
  • Spot emerging trends in your industry.
  • Analyze and improve upon competitor strategies.
  • Differentiate your content and offerings.

Get it from:

  • Semrush. Compare domain performance and track competitor keywords and content.
  • Ahrefs. Analyze competitor keyword rankings and search traffic.

6. Seasonal Trends and Timing Data

Search data can reveal seasonal trends and peak times for specific keywords, highlighting when consumers are most interested in certain products or topics.

Seasonal trends can reveal:

  • Peak search periods for your key products or services.
  • When interest starts building for seasonal topics.
  • Year-over-year changes in seasonal patterns.
  • Regional variations in seasonal interest.

Use it to:

  • Plan content calendar and campaigns ahead of peak periods.
  • Time your SEO updates for maximum impact
  • Adjust ad spend based on seasonal demand.
  • Prepare inventory and resources for high-demand periods

Get it from:

  • Google Search Console. Track query volume changes over time.
  • Google Analytics. Monitor seasonal patterns in organic traffic.
  • Google Trends. Analyze broader seasonal trends and year-over-year changes.

7. Geographic Data

Search data can show geographic patterns, revealing:

  • Where your audience is searching from.
  • Regional differences in search terms and intent.
  • Local market opportunities and gaps.
  • Language preferences by region.
  • Regional demand for your products or services.

Use it to:

  • Create location-specific content strategies.
  • Optimize for local search opportunities.
  • Target underserved geographic markets.
  • Tailor content to regional preferences and needs.

Get it from:

  • Google Search Console. View search data by country and region.
  • Google Analytics. Track organic traffic patterns by location.
  • Google Trends. Compare regional interest in topics and terms.

8. Device Preference Data

Understanding whether consumers are searching more on mobile, desktop, or tablet can guide your content optimization and design strategies.

Device preference data reveals:

  • Differences in search behavior between mobile and desktop.
  • Times of day when device usage shifts.
  • Performance gaps between devices.

Use it to:

  • Prioritize mobile or desktop optimization.
  • Adapt content format for preferred devices.
  • Plan device-specific content improvements.
  • Address usability issues affecting search performance.
  • Adjust ad targeting based on device usage patterns.

Get it from:

  • Google Search Console. Compare search metrics across devices.
  • Google Analytics. Track organic traffic and behavior by device.

Integrating Insights: Customer Journey Mapping

All the search data we’ve covered forms pieces of a larger puzzle: understanding your customer’s journey from their first search to final conversion. By analyzing these data points collectively, you can create a data-driven map of how customers find and interact with your brand through search.

Here’s how each type of search data reveals a different part of the journey:

  • Keyword and Search Query Data: This data shows where the journey begins by revealing the problems, questions, and needs that first bring users to your content. Understanding these initial touchpoints helps you create content that captures attention early.
  • CTR Data: This indicates which titles and descriptions successfully bridge the gap between search intent and your content. High CTRs suggest alignment with user needs, while low CTRs might signal disconnects in your messaging.
  • Engagement Rate and Engaged Time: Once users land on your site, these metrics reveal whether your content delivers on its promise. Strong engagement suggests you’re meeting user needs, while drop-offs highlight where the journey needs improvement.
  • Conversion Rate Data: This data maps the successful paths users take from search to conversion. By analyzing which organic landing pages drive the most conversions, you can identify the most effective journey patterns.
  • Competitor Analysis Data: This data reveals alternative paths in the customer journey. Understanding how competitors address similar search intents helps you identify gaps and opportunities in your own journey map.
  • Seasonal Trends and Timing Data: Seasonal data shows how the journey changes throughout the year, helping you adapt your content and SEO strategy to match shifting search patterns.
  • Geographic Data: This highlights how the journey varies by location, enabling you to create more relevant experiences for different regional audiences.
  • Device Preference Data: This ensures your journey works seamlessly across all devices, preventing technical barriers from disrupting the path to conversion.

By combining these insights, you can build a more complete picture of how users move from their first search to becoming customers and optimize each step along the way.

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